Live Helper Chat support forum.. Old google groups forum can be found here

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#1 2019-10-09 02:43:45

New member
Registered: 2019-10-09
Posts: 1

Alert on message send.

when trying to send a message I get an alert:
Please enter a message, max characters - 500
If anyone has had this problem Please assist.

Page is at


#2 2019-10-09 03:44:49

From: Italy
Registered: 2014-04-10
Posts: 3,527

Re: Alert on message send.

Hi Kim.S,
welcome on the live helper chat forum!

I am able to reproduce this in the demo too
I opened an issue about this, you can follow progress here: … ssues/1385

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