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#1 2019-08-12 17:06:06

bayanaask
Member
Registered: 2019-01-03
Posts: 40

Invalid 'X-Frame-Options' header encountered when loading

I installed new livechathelper on the server and I want to use livechat embedded HTML code into 3 different servers (3 different websites), but it's showing broken embeddeg HTML and there is an error. It's working fine on the server but embedded html doesnt work as well.

the error code is : Invalid 'X-Frame-Options' header encountered when loading '': 'ALLOW-FROM ' is not a recognized directive. The header will be ignored.

I search on the google what is it and couldn't get correct answer. I tried to change LAMP (apache) settings for headers and domain, but no luck.

is there any experience on it?.

Thank you

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#2 2019-08-12 17:38:13

PeopleInside
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From: Italy
Registered: 2014-04-10
Posts: 3,458
Website

Re: Invalid 'X-Frame-Options' header encountered when loading

Hi, sorry for the short answer but I am replying from a mobile device.
This seems to be issue on your server.
Are you using Apache?

Do you have a public page where I can see the issue?


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#3 2019-08-12 19:40:52

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,458
Website

Re: Invalid 'X-Frame-Options' header encountered when loading

Your server has the following issue: x frame options does not permit framingThis is not a live helper chat issue but your server configuration.
For help on how to solve this you can do search on Google or just ask on StackOverflow for example.

The issue is in your configuration of X-Frame-Options


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#4 2019-08-20 19:28:40

bayanaask
Member
Registered: 2019-01-03
Posts: 40

Re: Invalid 'X-Frame-Options' header encountered when loading

on AWS I have to update /opt/bitnami/apache2/conf/httpd.conf file with
<IfModule headers_module>
    <IfVersion >= 2.4.7 >
        #Header always setifempty X-Frame-Options SAMEORIGIN
    </IfVersion>
    <IfVersion < 2.4.7 >
        #Header always merge X-Frame-Options SAMEORIGIN
    </IfVersion>
    RequestHeader unset Proxy
</IfModule>

I commented because I have 7 servers and only 1 livechat installed on this server. I was updating it on other servers. Finally I updated livechat installed server and all works correct.

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#5 2019-08-20 20:57:23

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,458
Website

Re: Invalid 'X-Frame-Options' header encountered when loading

Hi bayanaask , thank you for share what has fixed the issue for you.
I'm really happy to know now all is working fine and i was sure with a small more time you where able to resolve.

Last edited by PeopleInside (2019-08-20 20:57:50)


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