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#1 2019-05-06 14:00:39

jan_inlinemanual
New member
Registered: 2019-05-06
Posts: 2

"Choose what widgets you want to see" do not work.

Hi everyone.

Back then I can see all the different widgets in the dashboard. Then one time, I tried to change the widget list in the settings where it asks "Choose what widgets you want to see" and lets you check/uncheck what you want to display/or hide. Right after I made a change and saved it, I do not see any widgets anymore.

I asked my admin and they mentioned that they did not put any limitation to my access. This happens to any browser. My colleagues can still see theirs.

Any steps should I do?

Thanks.

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#2 2019-05-06 15:13:42

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,364
Website

Re: "Choose what widgets you want to see" do not work.

Hi jan_inlinemanual , welcome on the live helper chat forum!
Sorry but i am unable to understand your request / issue.

There is no issue with widget display so maybe you are doping something wrong.
You can generate the widget embed code in the LHC settings.


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#3 2019-05-06 15:25:51

jan_inlinemanual
New member
Registered: 2019-05-06
Posts: 2

Re: "Choose what widgets you want to see" do not work.

1557156251_chat_dashboard.jpgHi,

This is supposed to be a GIF file but looks like it got converted. This is our dashboard. Before I see the widgets e.g visitors, agents etc. But now it stays blank even if I changed the settings.

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#4 2019-05-06 15:30:53

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,364
Website

Re: "Choose what widgets you want to see" do not work.

Your chat seems be customized.
Maybe you made some edits.. difficult help from here.

What version of live helper chat are you using and with PHP version are you running?


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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