Live Helper Chat support forum.. Old google groups forum can be found here

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#1 2019-04-09 10:06:16

New member
Registered: 2019-04-09
Posts: 1

web widget starts after redirecting to new page

Hi and thanks for the awesome livechat.

I have a problem. When i open a new livechat i set my name and question. When i go to another page my history is gone and in the backend i see a new customer. I have tested this with the demo and the normal download.
I use the latest version. I test this on localhost with xampp. php version 7.2

I hope you can help me.

With kind regards,

Patrick Cress


#2 2019-04-09 10:31:42

From: Italy
Registered: 2014-04-10
Posts: 3,440

Re: web widget starts after redirecting to new page

Hi PatrickCress , welcome on the live helper chat forum!
Thank you for your interest in live helper chat!

I am not sure to fully understand you, please look at this guide:
My users looses chat session then they navigate through the site, duplicate online users records

lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
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