Live Helper Chat support forum.. Old google groups forum can be found here

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#1 2018-10-09 02:24:29

New member
Registered: 2018-10-09
Posts: 1

Thanks for the open source application

Thanks for the open source application. Looks great. I am also interested in developing it further. I saw the previous post.
I want to know how to turn off the setting that it is always online. Is this populated by Java?
Is there no configuration for it?
For example, even though I am offline it shows I am online and does not allow me to save messages unless I deny them the chat. Which does not tell me to which email it will go.


#2 2018-10-09 08:57:27

From: Italy
Registered: 2014-04-10
Posts: 3,326

Re: Thanks for the open source application

Hi vincitydaimo,
welcome in the live helper chat forum !

Have you looked in the settings? Under live helper configuration tab, Misc you can decide if follow work hours and ignore online operators or be online when operators are online.
Is all on the settings.

You can also look at the documentation: … -316a.html

Hope this helps.

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