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#1 2018-10-07 21:15:08

sesme
New member
Registered: 2018-10-07
Posts: 4

Live Chat Widget

I have been trying to customize the live help view for days now. i want  to change it from this
1538946824_screenshot_2018-10-07_at_9.13.24_pm.png
to this
1538946868_online-offline_popup-01.png
Any help????

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#2 2018-10-07 21:42:33

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,116
Website

Re: Live Chat Widget

Hi sesme ,
welcome on the live helper chat and thank you for your fist post!

You can read the documentation:
How to use themes?
How to a change back/front office theme?

If you want to do something that is not available on the panel:
How to override templates ?

Or you can request custom support: https://forum.livehelperchat.com/viewtopic.php?id=2255


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]

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#3 2018-10-08 19:28:46

sesme
New member
Registered: 2018-10-07
Posts: 4

Re: Live Chat Widget

Thanks ***. I will go through the links you provided

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#4 2018-10-08 19:58:45

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,116
Website

Re: Live Chat Widget

You are welcome.
You can customize the widget tooltip text i think you cannot replace with image you provided if not with edit in the template code. Here i cannot help.

For any doubt you have i am happy to try to assist.
Enjoy live helper chat!


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]

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#5 2018-10-08 20:46:37

sesme
New member
Registered: 2018-10-07
Posts: 4

Re: Live Chat Widget

Hello *** inside.
After doing what you suggested, i now have this
1539031554_screenshot_2018-10-08_at_8.45.40_pm.png

Is there a way i can increase its width in order to get the full size to display?

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#6 2018-10-08 21:10:58

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,116
Website

Re: Live Chat Widget

Hi sesme,
you cannot increase this ... you should put a small icon ... as i told is not possible at the moment put the image you have showed in this topic.

You need find maybe a way to stay with the provided template for stay on free. The round icon should have a small icon like in the demo.
If you need deeper customization you are on your own or you need contact the commercial support: https://forum.livehelperchat.com/viewtopic.php?id=2255


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]

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#7 2018-10-08 22:17:52

sesme
New member
Registered: 2018-10-07
Posts: 4

Re: Live Chat Widget

Hello PeopleInside,
Thank you for your help and feedback

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#8 2018-10-09 08:53:25

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,116
Website

Re: Live Chat Widget

You are welcome! Have a nice day smile


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]

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