Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions

You are not logged in.

Announcement

#1 2018-10-08 06:06:48

pcson2003
Member
Registered: 2017-12-05
Posts: 21

in chat list, what is red/green/yellow bullet per chat record meaning?

in chat list , red/green/yellow bullet per chat means?
what cases will be changed between red/ green/yellow bullet?

Offline

#2 2018-10-08 06:21:39

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: in chat list, what is red/green/yellow bullet per chat record meaning?

Hi, we need ask this to the chat owner.  I think is the chat status when the chat was closed but need to have confirm on that so I will forward this question to the chat owner.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#3 2018-10-08 06:26:41

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: in chat list, what is red/green/yellow bullet per chat record meaning?

The icon show the customer status. As soon as possible we will try to update the documentation. If you need there are commercial support... Is not always possibile ti reply to all support requests... Sorry. I hope this info can solve or help or soon the documentation updated will be online... Simply need time to do this. Thank you for understand.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#4 2018-10-08 06:38:11

pcson2003
Member
Registered: 2017-12-05
Posts: 21

Re: in chat list, what is red/green/yellow bullet per chat record meaning?

green bullet means online and red bullet means offline
how about yellow bullet? how to define it as away status??

Offline

#5 2018-10-08 07:48:19

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: in chat list, what is red/green/yellow bullet per chat record meaning?

Sorry, at the moment i can't help with that.
Consider this is an open source project, if you need dedicated support you can consider the commercial support.
Read why here: https://forum.livehelperchat.com/viewtopic.php?id=2255

As i told the documentation will be updated with more info as soon this will be possible. It's an issue of time.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

Board footer