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pcson2003

Member

Registered: 2017-12-05

Posts: 21

User login and logout report, active chat function

1.is there any report/log that include User login time and logout time from live chat portal?
2. how is active chat works? How can I set permission to view his/her own active chats from dashboard and chatlist ?

PeopleInside

Administrator

From: Italy

Registered: 2014-04-10

Posts: 4,046

Website

Re: User login and logout report, active chat function

Hi pcson2003,
thank you for your message! Regarding Logs you can see the feature request here:
https://github.com/LiveHelperChat/liveh … issues/399
is not yet implemented. You can add to the GitHub discussion if you want.

Regarding your second question you can set the dashboard on settings, live help configuration (tab), chat configuration, misc (tab)

Home page tabs order
Home page dashboard widgets order

Regarding permission you can look at the documentation:
How to disable operators open already accepted chats from their departments?
Permission system explain

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