Live Helper Chat support forum.. Old google groups forum can be found here

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#1 2016-10-17 16:31:42

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,116
Website

[ WELCOME - FORUM HELP ] A message for you!

Hi Everyone  smile
I will be here for Help you with a basic support of Live Helper Chat.
I AM also here for give help if you have any issues on the Forum.

I will manage also your reports,
your post report are precious when you find a post with inside SPAM or BAD CONTENT.
If you report, we can take actions!

I will try to do my best for maintain the Forum clean, friendly and safe.

If you need Help you can post on Need Help section
or contact me by following the link in my signature.
See you!

PeopleInside passionate about security, web, open source, emotionality, humanity, happiness, music, enya, live helper chat

Last edited by PeopleInside (2016-11-01 10:20:47)


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]

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#2 2016-10-28 10:15:05

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,116
Website

Re: [ WELCOME - FORUM HELP ] A message for you!

Added today a security check for prevent SPAM bot from registering to the Forum.
01/11/2016: Changed my title from Moderator to Administrator on my profile because the registration page has been changed for preventing SPAM.
User with registration Issue can contact me.

Last edited by PeopleInside (2016-11-01 10:13:21)


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]

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#3 2017-01-09 19:04:50

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,116
Website

Re: [ WELCOME - FORUM HELP ] A message for you!

If you want stay updated subscribe to the Announcement section.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]

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#4 2017-10-30 16:58:47

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,116
Website

Re: [ WELCOME - FORUM HELP ] A message for you!

neutral  How to do if you need contact a forum Administrator?

3. I think something is wrong and I need a super hero !

Example:

- Forum Account Issue (unable to access, issue with username, etc)
- No Registration Email present in Inbox or in the SPAM folders.

You can open a support ticket by reading this page:
https://www.peopleinside.it/liveticket/kb/faq.php?id=1

... but usually and normally you will not need to call a super hero
as the system has been setup to work just fine :-)

Last edited by PeopleInside (2017-10-30 16:59:44)


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]

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#5 2018-09-07 08:57:02

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,116
Website

Re: [ WELCOME - FORUM HELP ] A message for you!

New registered user will be in the New member group that will be not allowed to post links.
This measure is necessary to prevent bot from posting spam.

Don't worry, you can start to create your support request and we will guide you to the solution (if this can be found on the basic forum support).

When we are secure your profile is not a spam bot profile you will be upgraded to the Member group where you will be allowed to have more privilege like edit your post, include links, wait less time between a post and a new one.

We hope you will have a very happy experience with live helper chat and the support forum!
Have a great time and enjoy!  cool  wink


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]

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