Announcement

kornfr

Member

Registered: 2018-08-12

Posts: 2

Live Helper Chat & osTicket : Format Ticket

Hello,

when converting / sending the chat to osticket, the line breaks do not pass.
All information is found one after the other: it is not readable.
Is it possible to add line breaks?
Thanks

sample

"Chat ID - 2 User nick - kornfr, User e-mail - , User time zone - Europe/Helsinki Chat was created at - 11-08-2018 17:42:17 //---------------// URL to view a chat (url provided if chat exists) https://kornfr.dtc/lhchat/index.php/sit … UvMg%3D%3D //---------------// Referer //---------------// Chat log 11-08-2018 17:42:17 Beryl: C’est un test 11-08-2018 17:42:43 Assistance système: Support Niveau 2 et 3 a accepté le chat! 11-08-2018 17:42:50 Support Niveau 2 et 3: Bonjour 11-08-2018 17:43:01 Beryl: Gaz ? 11-08-2018 17:45:07 Support Niveau 2 et 3: Test 11-08-2018 18:38:14 Support Niveau 2 et 3: Sf //---------------// Operator remarks //----------------// User geo data: Country code - fr France //----------------// Additional chat data "

Last edited by kornfr (2018-08-12 14:19:16)

PeopleInside

Administrator

From: Italy

Registered: 2014-04-10

Posts: 4,046

Website

Re: Live Helper Chat & osTicket : Format Ticket

Hi kornfr ,
welcome on the live helper chat forum.

Please regarding your issue open a GitHub issue, you can find the link in my forum signature.
Thank you!

---

PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page]
Something wrong with the forum? [contact a superhero]

kornfr

Member

Registered: 2018-08-12

Posts: 2

Re: Live Helper Chat & osTicket : Format Ticket

Hi,
Thanks,
https://github.com/LiveHelperChat/liveh … ssues/1245

Regards,

PeopleInside

Administrator

From: Italy

Registered: 2014-04-10

Posts: 4,046

Website

Re: Live Helper Chat & osTicket : Format Ticket

Thank you very much the issue will be review , replied by the chat owner.

---

PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page]
Something wrong with the forum? [contact a superhero]