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MBERUSSIA

Member

Registered: 2018-08-08

Posts: 1

chat doesnt appear on ssl domain but works fine on no ssl domain

Hello, i have script and embeded it to 3 websites with no SSL and it works fine. on my other 3 website  with ssl it doesnt not apear.

PeopleInside

Administrator

From: Italy

Registered: 2014-04-10

Posts: 4,046

Website

Re: chat doesnt appear on ssl domain but works fine on no ssl domain

Hi MBERUSSIA, welcome on the live helper chat forum!
You cannot have insecure content in a secure website. If you want the chat visible on the SSL websites you need have SSL certificate into the chat and for safety and best practices force SSL... so all chat will be under SSL protocol.

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svetlana

Member

Registered: 2018-08-09

Posts: 1

Re: chat doesnt appear on ssl domain but works fine on no ssl domain

как получить SSL-сертификат для чата? как это делается

PeopleInside

Administrator

From: Italy

Registered: 2014-04-10

Posts: 4,046

Website

Re: chat doesnt appear on ssl domain but works fine on no ssl domain

как получить SSL-сертификат для чата? как это делается

Hi svetlana , welcome in the live helper chat.
Sorry but i can give only support in English.

If your server (VPS or dedicated) support it you can generate / use a free Let's Encrypt certificate.
If you can't do this I can suggest the website https://www.ssls.com/ for a cheep certificate, for example Comodo Positive SSL.

Hope it helps.

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PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page]
Something wrong with the forum? [contact a superhero]

jwest7788

Member

Registered: 2016-01-08

Posts: 11

Re: chat doesnt appear on ssl domain but works fine on no ssl domain

Having a similar issue here myself.

I have LHC installed at: https://www.domain1.ca/chat

And embedding live support into: https://www.domain2.com/ on all pages.

I am getting errors related to:

"Cross-Origin Read Blocking (CORB) blocked cross-origin response https://www.domain1.ca/chat/design/defa … n_chat.png with MIME type text/html. See https://www.chromestatus.com/feature/5629709824032768 for more details."

Ultimately images are not showing up properly on Domain2.com

Help!

PeopleInside

Administrator

From: Italy

Registered: 2014-04-10

Posts: 4,046

Website

Re: chat doesnt appear on ssl domain but works fine on no ssl domain

Hi jwest7788, this seems a server configuration block not derived from live helper chat.
Also in the demo this issue is not present No issue also on my server install.

You can try to search on Google.

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PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page]
Something wrong with the forum? [contact a superhero]

jwest7788

Member

Registered: 2016-01-08

Posts: 11

Re: chat doesnt appear on ssl domain but works fine on no ssl domain

Thanks!

I thought I deleted this post, as I opened a seperate thread, sorry for the duplicate!