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#1 2018-07-10 14:21:25

AritraDB
Member
Registered: 2018-07-10
Posts: 12

JS/CSS not loading properly for Co-browsing

Cloned the code from GitHub. When I'm doing Co-browsing, html is rendering but css/js not loading in operator view.
I'm also having a subdomain account with that looks like it's working fine.
Is it any proxy related issue? if yes then what should I have to do? any configuration changes needed?

Please correct me if I'm not wrong, nodejs is not mandatory. Though on settings.js (livehelperchat\htdocs\doc\node_servers\cobrowsing) there is no directory path like: settings.socketiopath = '/usr/local/lib/node_modules/socket.io';
Help needed!

Last edited by AritraDB (2018-07-10 14:26:14)

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#2 2018-07-10 15:40:14

PeopleInside
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From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: JS/CSS not loading properly for Co-browsing

Hi AritraDB,
welcome in the live helper chat forum!

I am sorry but i cannot assist with this as is something of code related. You can read more here:
https://forum.livehelperchat.com/viewtopic.php?id=2255


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#3 2018-07-28 04:43:54

AritraDB
Member
Registered: 2018-07-10
Posts: 12

Re: JS/CSS not loading properly for Co-browsing

Thanks for the response #PeopleInside. smile
Looks like I should allow some port or something which is blocking to render my screen.

Any solutions?

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#4 2018-07-28 08:53:35

PeopleInside
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From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: JS/CSS not loading properly for Co-browsing


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
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#5 2018-07-28 09:37:48

AritraDB
Member
Registered: 2018-07-10
Posts: 12

Re: JS/CSS not loading properly for Co-browsing

Hi #PeopleInside,

You are absolutely right smile. Event or trigger is now working properly. That problem has been solved. But regarding "JS/CSS not loading properly for Co-browsing" issue it still pains me, I think I should allow some port or something proxy related modification which is blocking to render my screen. In administrator/operator view, page is not properly loading.

Can you please guide me. Waiting for the reply. smile

Last edited by AritraDB (2018-07-28 09:39:48)

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#6 2018-07-28 09:39:05

PeopleInside
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From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: JS/CSS not loading properly for Co-browsing

I cannot help on this. Sorry.
I can only suggest the documentation https://livehelperchat.com/how-to-use-c … -388a.html
Or commercial link in my signature.


lol PeopleInside - Live helper chat - free limited forum support!
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#7 2018-07-28 09:42:27

AritraDB
Member
Registered: 2018-07-10
Posts: 12

Re: JS/CSS not loading properly for Co-browsing

Thanks for the support #PeopleInside.  smile

Last edited by AritraDB (2018-07-28 09:42:43)

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#8 2018-07-28 12:58:54

PeopleInside
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From: Italy
Registered: 2014-04-10
Posts: 4,046
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Re: JS/CSS not loading properly for Co-browsing

You are welcome, i am here to try to do my best for support on the forum smile


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#9 2018-07-31 05:00:58

AritraDB
Member
Registered: 2018-07-10
Posts: 12

Re: JS/CSS not loading properly for Co-browsing

Solved. smile

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#10 2018-07-31 05:57:11

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: JS/CSS not loading properly for Co-browsing

Great to know smile


lol PeopleInside - Live helper chat - free limited forum support!
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