How to fix the chat widget?

msabbagh627 · 2018-06-27 09:52:48

Hi,

I want to fix the widget chat box to the right of the page with a width of 500px and a height of 100%!

1- How can I do it? the height only accepts in px?
2- I want the chat widget and chat box to be unmovable by the user through the page. How can we keep it fixed?

I can do CSS, but what I am looking for is something like the page below:
www [dot] raychat [dot] ir

PeopleInside · 2018-06-27 10:22:33

Hi msabbagh627,
welcome on the live helper chat forum.

The chat in the website provided by you seems not to be Live helper chat also i am unable to see any chat box.
Are you using live helper chat?

msabbagh627 · 2018-06-27 12:24:59

Hi Admin,

I am using live helper chat on this website:
www.mashhost.ir
But it is moveable and that is bad. I want to fix the widget chat box position to the right of the page with a width of 500px and a height of 100%. The website address that I sent you was a sample of a chat box that I want live helper chat to look like.
How can I disable the live helper chat box movement?

PeopleInside · 2018-06-27 12:30:20

Hi msabbagh627,
sorry, at the moment you will be able to disable drag and drop of the widget only with custom CSS on the widget template.

When you generate widget embed code you can decide the size of the widget on the design tab.
I hoe this helps!

msabbagh627 · 2018-06-27 12:56:42

sorry, at the moment you will be able to disable drag and drop of the widget only with custom CSS on the widget template.

How Can I do that? The Draggable is set to false in the code, but not in css. Although, its still dragable!

PeopleInside · 2018-06-27 15:32:58

Seems you have bad code... widget is going out of the screen when your support is offline.
You can try to add the following CSS inside widget template Widget container additional CSS

#lhc_container {
	pointer-events: none !important;
}

Announcement

#1 2018-06-27 09:52:48

How to fix the chat widget?

#2 2018-06-27 10:22:33

Re: How to fix the chat widget?

#3 2018-06-27 12:24:59

Re: How to fix the chat widget?

#4 2018-06-27 12:30:20

Re: How to fix the chat widget?

#5 2018-06-27 12:56:42

Re: How to fix the chat widget?

#6 2018-06-27 15:32:58

Re: How to fix the chat widget?

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