Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions

You are not logged in.

Announcement

#1 2018-05-17 21:37:13

stratacorps2
Member
Registered: 2017-08-17
Posts: 5

Primary user "broke" ?

The primary user created when LHC was first installed seems to have issues.  When I log in, I don't have access to all of the functions assigned to the Administrators role.

If I create a new user, assign it to the Administrators role, everything is fine for that account.

Is there a way to reset the primary user back to administrative defaults?  Since we can't delete it, I'm not sure how to resolve this.

Last edited by stratacorps2 (2018-05-17 21:37:30)

Offline

#2 2018-05-17 22:27:08

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Primary user "broke" ?

Hi, this is first time I hear this.
I forwarded this topic to the chat owner.

Please remember free support are limited.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#3 2018-05-17 22:29:39

stratacorps2
Member
Registered: 2017-08-17
Posts: 5

Re: Primary user "broke" ?

I have a backup and can restore (I'm not sure how far to go back though to when this started).  I am sure I messed it up somehow because I was trying to fix the issue that is caused by MySQL 5.7 sad  So I just kept digging myself into a hole until I found out it was MySQL's settings, not my LHC installation.

Anyway, my primary user couldn't delete chats, nothing, even though it had all permissions.

It would be nice to have a "Quick Re-install" mode where all of the custom configuraitons would be kept, just re-initialize the primary user.  But I guess that too can be a security risk.

Thanks!

Offline

Board footer