Departments Groups

stefan1804 · 2018-05-03 12:14:46

hello,

i have a problem. I'm not sure how works the departments groups. I want, clients choose as first a department and in the second phase departments groups. I can't find a documentation about departments groups.

thank you

PeopleInside · 2018-05-03 12:20:04

Hi stefan1804,
welcome on the live helper chat forum!

Visitors can choose only a department. There are not sub department for visitors but you may want use product function.
As this is an open source free support are limited, you can refer to the documentation:
https://livehelperchat.com/documentation-6c.html
How to use product concept?

By doing a search with the browser you can find also other information about department and groups on the official documentation.

Hope this helps!