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Websites brower are crashing with Livehelperchat

Hi Remigijus,

        Need your help on reducing the load &  lightweightness of Livehelperchat. Our websites on the browser are crashing with Livehelperchat.
       
Currently I am on CentOS VPS [1 GB ] with Web version.

Your version - 1.93
Current version - 1.92
Last database update - update_72.sql

https://github.com/remdex/livehelperchat/archive/master.zip

4 days back I have installed the LiveHelperchat, I am seeing that my browser performance is going pathetically slow. My website have good number of users using Livehelpchat.

I have enabled Tooltip, Online Tracking, Sound enable & proactive chat invitations to increase my website customer engagement  but after few page reviews, customer browser is saying "Page Crashed"

Enable online site visitors tracking [] checked
Show need help tooltip? [] checked
Need help tooltip timeout, after how many hours show again tooltip?
1
Play sound on invitation to chat. [] checked
Is pro active chat invitation active. Online users tracking also has to be enabled [] checked
Track users footprint. For this also online visitors tracking should be enabled [] checked
Should invitation logic be executed if there is no online operators [] checked

I have NOT checked the "GEO Enabled" -- Unchecked.

My KEY requirement is Sound alert to Operator when someone wants to have "Live Help" & secondly Proactive Chat invitations so that users  are prompted to chat with Operators.

Please can you advice on this.

Rgds,

https://groups.google.com/forum/#!topic … _i2LrPxqZI

Remigijus Kiminas

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Websites brower are crashing with Livehelperchat

Sorry,
But i do not have these problems. It's just your server configuration issues. Either tweak your server software either upgrade servers. LHC itself is highly optimized with capable of doing more than any CMS rq/s see performance testing.

2014-04-03 15:34 GMT+03:00  <phpjob.b...***.com>:

Atikul Haider

Member

Registered: 2014-04-04

Posts: 1

Re: Websites brower are crashing with Livehelperchat

Dear Rgds,I installed this great app on a shared hosting account (shared server) without any problem & using it nicely. This app itself has no problem. Please clear your browser cache or use another browser or try reinstalling it & set the correct chmod.
Sincerely,Atikul

phpjob.b...@gmail.com

Guest

Re: Websites brower are crashing with Livehelperchat

My Apologies... Yes, It got it resolved. My mistake... Issue here was that before login & after login to my website, I have included two times... which was causing clash.