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vemi2709

Member

Registered: 2016-10-10

Posts: 9

Can't view statistics older than about one year

Statistic only shows chats from 2017.02 onwards though we have a lot older chats (can be viewed in 'Chats list'). Is this a bug or are we having a misconfiguration somewhere? We don't use chat archives. Using LHC 2.82.

PeopleInside

Administrator

From: Italy

Registered: 2014-04-10

Posts: 4,046

Website

Re: Can't view statistics older than about one year

Hi,
I informed the chat owner about this questions.
I am waiting for more info to give to you.

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PeopleInside - Live helper chat - free limited forum support!
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PeopleInside

Administrator

From: Italy

Registered: 2014-04-10

Posts: 4,046

Website

Re: Can't view statistics older than about one year

Hi, thank you very much for your report!
Issue was found and will be fixed in the next release.

Usually I will try to alert here:
https://forum.livehelperchat.com/viewforum.php?id=2

you can subscribe for update or you can check the news page:
https://livehelperchat.com/news-5c.html

Thanks again for the report! 

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PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page]
Something wrong with the forum? [contact a superhero]

remdex

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Can't view statistics older than about one year

Issue has been fixed. Here is a changed file
https://github.com/LiveHelperChat/liveh … a8048750f8