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#1 2018-01-17 15:24:30

marcipriano
Member
Registered: 2014-10-16
Posts: 6

faq module load html

is it possible to have the faq module load html? I would like to make a knowledge base in more detail. placing images for example.

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#2 2018-01-17 16:03:46

PeopleInside
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From: Italy
Registered: 2014-04-10
Posts: 4,046
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Re: faq module load html

Hi marcipriano,
I cannot understand well what you mean.

If you mean have an HTML editor with image etc you can create a FAQ page but not with live helper chat.
At the moment FAQ module is only for question and answer in text form.


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#3 2018-01-17 19:10:40

marcipriano
Member
Registered: 2014-10-16
Posts: 6

Re: faq module load html

1516216039_whatsapp_image_2018-01-17_at_16.06.47.jpeg

the intention would be to make a knowledge base. Where to use the system. where I believe that if you put an html editor in the faq module would solve. I tried to use a faq page but it also does not load the html included in the answer. As you can see in the image I attached.

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#4 2018-01-17 19:17:50

PeopleInside
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From: Italy
Registered: 2014-04-10
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Re: faq module load html

At the moment I think is not possible.
You can try to open a GitHub topic


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#5 2018-01-17 19:26:10

marcipriano
Member
Registered: 2014-10-16
Posts: 6

Re: faq module load html

OK. thanks for the attention ... I'm thinking of making a knowledge base module or maybe just extend the faq module itself ... the problem is just the time

GitHub Topic: https://github.com/LiveHelperChat/liveh … ssues/1171

Last edited by PeopleInside (2018-01-17 21:17:33)

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#6 2018-01-17 23:34:18

marcipriano
Member
Registered: 2014-10-16
Posts: 6

Re: faq module load html

1516231700_captura_de_tela_de_2018-01-17_20-27-53.jpg

1516232048_whatsapp_image_2018-01-17_at_18.30.44.jpg
I made an extension that overrides the faq module. in it I add an html_entity_decode function that loads the html code from the Answer field. I also add the summernote editor in the admin reply textarea.

link github: https://github.com/marcipriano/faqloadhtml

Last edited by marcipriano (2018-01-18 00:34:49)

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#7 2018-01-18 09:47:20

PeopleInside
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From: Italy
Registered: 2014-04-10
Posts: 4,046
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Re: faq module load html

yikes
Seems you done a very great job  lol


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#8 2018-01-18 13:14:05

marcipriano
Member
Registered: 2014-10-16
Posts: 6

Re: faq module load html

I'm trying to upload the image in summernote. at the moment it just saves the binary in html and this generates error depending on the size of the image. I found an upload class but I have to create a route to upload the image. know in which file I should create the faq module route and in which class do I add an upload function?

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#9 2018-01-18 21:11:26

PeopleInside
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From: Italy
Registered: 2014-04-10
Posts: 4,046
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Re: faq module load html

Hi marcipriano,
i am sorry i am not a programmer so I cannot understand much about code.
GitHub is the right place for your question.

You have already created topic:
https://github.com/LiveHelperChat/liveh … ssues/1171

Last edited by PeopleInside (2018-01-18 21:12:19)


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#10 2018-01-18 21:12:40

PeopleInside
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From: Italy
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Re: faq module load html


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