Live Helper Chat support forum.. Old google groups forum can be found here

You are not logged in.

Announcement

#1 2017-12-15 19:29:27

samtuke
Member
Registered: 2017-12-15
Posts: 1

No support response and hosted instances get deleted

You have a great product, which have paid for, but as we have never received a response from your support despite attempts over an extended period of time, we are not keen on continuing our subscription. Despite that we do not want to lose our instance either -- this is counterproductive for you as we will certainly not renew if you delete our account data! Please do not delete old accounts, and start responding to customer support messages.

Offline

#2 2017-12-15 20:31:26

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,117
Website

Re: No support response and hosted instances get deleted

Hi samtuke ,
i am sorry to read about issues, you talk about hosted version?

How long ago you wrote a support message?
Where you sent it?


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]

Offline

Board footer