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#1 2017-12-14 14:23:15
- wiaim
- Member
- Registered: 2017-12-14
- Posts: 3
LHC chatbox doesn't appear
Hello to everyone!
Install the LHC without problems.
When i put code from admin page "Main page" => "System configuration" => "Embed code" => "Chatbox embed code" => "Page embed code" to my footer file,
I get 2 errors in my browser console:
Blocked loading mixed active content “http://<my_url>/index.php/chatbox/embed/(chat_height)/220”
Loading failed for the <script> with source “http://<my_url>/index.php/chatbox/embed/(chat_height)/220”
Blocked loading mixed active content “http://<my_url>/index.php/rus/chatbox/getstatus/(position)/bottom_right/(top)/300/(units)/pixels/(width)/300/(height)/300/(chat_height)/220”
Loading failed for the <script> with source “https://<my_url>/index.php/rus/chatbox/getstatus/(position)/bottom_right/(top)/300/(units)/pixels/(width)/300/(height)/300/(chat_height)/220”.
Thanks for help!
Last edited by wiaim (2017-12-14 15:32:18)
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#2 2017-12-14 16:51:33
- PeopleInside
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- From: Italy
- Registered: 2014-04-10
- Posts: 4,046
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Re: LHC chatbox doesn't appear
Hi wiaim,
welcome in live helper chat forum.
If you can provide URL where the widget is I can try to give a look.
Seems maybe chat is not well configured maybe is under http or some elements are under http when your website is https.
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#3 2017-12-14 17:04:28
- wiaim
- Member
- Registered: 2017-12-14
- Posts: 3
Re: LHC chatbox doesn't appear
https://rmtclub.net/
view source code of the site,
chat located right before "footer" tag
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#4 2017-12-14 17:06:15
- wiaim
- Member
- Registered: 2017-12-14
- Posts: 3
Re: LHC chatbox doesn't appear
Yes, you're right, when I disable https mode, chatbox appears.
But I don't understand it, because try to use https mode of the chatbox too, thank you!
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#5 2017-12-14 17:08:50
- PeopleInside
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- From: Italy
- Registered: 2014-04-10
- Posts: 4,046
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Re: LHC chatbox doesn't appear
The chat is installed in a folder?
You can force SSL for the chat with an .htaccess rule.
You can look on Google how to do that.
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#6 2017-12-14 17:43:45
- PeopleInside
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- From: Italy
- Registered: 2014-04-10
- Posts: 4,046
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Re: LHC chatbox doesn't appear
Try to force subdomain SSL
https://stackoverflow.com/questions/374 … h-htaccess
After that should work.
If any issue please update the post here.
Thank you!
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#7 2017-12-14 18:19:37
- PeopleInside
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- From: Italy
- Registered: 2014-04-10
- Posts: 4,046
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Re: LHC chatbox doesn't appear
Great, seem you has been able to resolve your issue!
I am happy to see that!
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