Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions

You are not logged in.

Announcement

#1 2017-11-12 14:40:13

LuigiMdg
Member
Registered: 2017-11-12
Posts: 5

Avatar Problem

Hi..
I've problem when try to upload a new avatar for my profile..
He send to me a result:

ERR_EMPTY_RESPONSE

I've try to upload the image on your demo and work

Offline

#2 2017-11-12 14:53:09

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Avatar Problem

Hi LuigiMdg,
welcome on the live helper chat forum!
Thank you for your first message!

What version of LHC are you using?
Please check your error server logs.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#3 2017-11-12 14:55:57

LuigiMdg
Member
Registered: 2017-11-12
Posts: 5

Re: Avatar Problem

Is the last versione.. I've downloaded LHC yesterday  smile
No error.log lines in Apache..!

Offline

#4 2017-11-12 14:58:44

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Avatar Problem

A screen of the error can help.
Try also from another web browser.

This at the moment seems to be a specific issue on your install,
it's difficult to diagnose from here.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#5 2017-11-12 15:05:40

LuigiMdg
Member
Registered: 2017-11-12
Posts: 5

Re: Avatar Problem

1510499137_lhc-avatar-problem.jpg

Offline

#6 2017-11-12 15:07:51

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Avatar Problem

This seems to be an error from the browser side for server response.
Did you try if is the same from different browser?
Maybe there are some settings issue, I do not know how to help from here.

Check better server error logs.
Check if you can see other issue on the chat (something else that is not working).

If you need you can find more info on the commercial support link on my signature.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#7 2017-11-12 15:17:44

LuigiMdg
Member
Registered: 2017-11-12
Posts: 5

Re: Avatar Problem

But from the same browser I did not have any problems with your demo..
I checked the CHMOD and are 0777 in the var and var subfolders

Offline

#8 2017-11-12 15:25:51

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Avatar Problem

As I told,
from here I cannot fix your issue.
I sent a private invitation for chat but seems you do not start the chat also if you see the invitation.

If you need more support about this please read here:
https://forum.livehelperchat.com/viewtopic.php?id=2255

Wish a nice time and week (buona settimana)  smile


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#9 2017-11-14 10:09:41

LuigiMdg
Member
Registered: 2017-11-12
Posts: 5

Re: Avatar Problem

I'll donate 100$ if is implemented an Android App, but not for this simple support..

Offline

#10 2017-11-14 10:39:02

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Avatar Problem

Hi LuigiMdg,
for mobile you can use the web interface or an unofficial mobile app:
https://forum.livehelperchat.com/viewtopic.php?id=2177

Thank you!


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

Board footer