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#1 2017-10-27 11:05:53

gmonteiro
Member
From: Brasil
Registered: 2017-10-27
Posts: 2

I am get a error after active the cloud front in amazon extruture

Hello, recently i migrate my infrastructure to the amazon. yesterday when I tried to active the cloud front (the cdn) I start to get this error "Your request was not processed as expected - but don't worry it was not your fault. Please re-submit your request. If you experience the same issue you will need to contact us via other means." , i find this post https://forum.livehelperchat.com/viewtopic.php?id=1472 , but the option "Use session captcha. LHC have to be installed on the same domain or subdomain." is unchecked. Can anybody help me to solve this issue ?

Thank's

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#2 2017-10-27 11:48:05

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: I am get a error after active the cloud front in amazon extruture

Hi gmonteiro,
welcome on the live helper chat forum!


Did you try from different browser?
Can you share the URL where the widget is installed, so I can check.
Thank you!

Wish a great time!


lol PeopleInside - Live helper chat - free limited forum support!
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#3 2017-10-27 12:00:59

gmonteiro
Member
From: Brasil
Registered: 2017-10-27
Posts: 2

Re: I am get a error after active the cloud front in amazon extruture

Tank's for the contact , this is the link https://www.beefitness.com.br/chat-zoo/ … beefitness
i had tried on Google Chrome and Opera

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#4 2017-10-27 12:10:08

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: I am get a error after active the cloud front in amazon extruture

I requested a chat but seems my invite has not been accepted.
You live chat is offline and I had no issue on send an email.

I need test if the issue is present also when the chat is online.
For now offline form has no issue in your install.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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