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#1 2017-10-05 14:10:58
- marcio.leandro
- Member
- Registered: 2017-10-05
- Posts: 2
Chat available for more than one operator
Hi guys!
My headache is that the chats are being available for more than one operator simultaneously, and it's very confusing more than one operator in one chat... The operator uses the default Windows Client.
Is this a bad configuration or that's the way it is?
Marcio Leandro - Brazil
Last edited by marcio.leandro (2017-10-05 14:19:07)
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#2 2017-10-05 15:21:18
- PeopleInside
- Administrator
- From: Italy
- Registered: 2014-04-10
- Posts: 4,046
- Website
Re: Chat available for more than one operator
Hi marcio.leandro,
welcome in the live helper chat forum and thanks for your interest in the live helper chat open source poject.
You can find the official documentation here:
https://livehelperchat.com/documentation-6c.html
consider that free basic support of the forum will not conver what you can easly find in the documentation or in the FAQ.
Seems to me you are asking without searching or look at the avaiable documentation,
however some userful link:
» FAQ / Guide
» 14 - Give operator right to only see chats from operator's departments
Wish you to have a very great day and time 
PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page]
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#3 2017-10-06 11:30:47
- marcio.leandro
- Member
- Registered: 2017-10-05
- Posts: 2
Re: Chat available for more than one operator
Hi PeopleInside!
Thanks for help. I deleted "allowopenremotechat" from "operators" role and it's all right now.
Thanks!
Marcio Leandro - Brazil
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#4 2017-10-06 12:13:52
- PeopleInside
- Administrator
- From: Italy
- Registered: 2014-04-10
- Posts: 4,046
- Website
Re: Chat available for more than one operator
Great,
thank you for the positive feedback!
Happy to hear you resolved!
Have a great week end!
PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page] Something wrong with the forum? [contact a superhero]
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