Dashboard / Chat-Tabs / Tab: Online Visitors: CSS-problem

Hamburgo · 2017-09-24 11:54:03

Tab: Online Visitors:

In my installation this tab looks not so fine as the same tab in your demo-application.

On the right side you see this tab in my installation and on the left side in your demo-application.

On the right side you see the css-information for my installation and on the left side for your demo-application.

What can be the problem ?

In Chrome I have the same effect.

Last edited by Hamburgo (2017-09-24 12:08:23)

PeopleInside · 2017-09-24 18:35:34

Sorry, your screen are small and I cannot understand.

Hamburgo · 2017-09-25 10:05:29

Please, have a look at the listed content in the red frames.

In the left red frame all lines are not broken and you can see the urls after the search-symbol in there full length.

In the right red frame all lines are broken or the urls after the search-symbols are not visible in there full length.

I believe there is a css-problem with the width in the table. For the left red frame the FireFox-Tools are show width 424,5 px and
for the right red frame width 42,33 px = 10% of the left.

Please, download the pictures and have a look with a lokal grafic-viewer like irfan-view and zoom the pictures for a better view.

Last edited by Hamburgo (2017-09-25 10:07:00)

PeopleInside · 2017-09-25 10:12:48

Hi,
I AM sorry, the screenshot is far in any case I do not see any problem in the demo and in my personal install too so seems to be a specific issue in your install.

https://forum.livehelperchat.com/viewtopic.php?id=2193

You can ask support on your install but will be not free in this case:
https://forum.livehelperchat.com/viewtopic.php?id=2255

Hope this helps.

Hamburgo · 2017-09-25 13:08:57

Only as info:
This issue exists only of my user of installation.

On all other added users I do not have this problem, too.

But I have no idea, what has a single user-account to do with the width in a table in a form.

Last edited by Hamburgo (2017-09-25 13:19:05)

PeopleInside · 2017-09-25 13:26:01

Thank you for your message and feedback!
MmmmM in any case as I AM not a programmer and in particular I AM not the programmer of this chat so you can have three way:

1. solve the issue by yourself with a solution like create another user or fix install issue with FAQ section of this forum
2. try to open a GitHub topic
3. consider the commercial support who can look into your specific issue and maybe can be free if you found a bug.

I wish to you a great day,
many thanks for your interest in this amazing live help chat software!

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#1 2017-09-24 11:54:03

Dashboard / Chat-Tabs / Tab: Online Visitors: CSS-problem

#2 2017-09-24 18:35:34

Re: Dashboard / Chat-Tabs / Tab: Online Visitors: CSS-problem

#3 2017-09-25 10:05:29

Re: Dashboard / Chat-Tabs / Tab: Online Visitors: CSS-problem

#4 2017-09-25 10:12:48

Re: Dashboard / Chat-Tabs / Tab: Online Visitors: CSS-problem

#5 2017-09-25 13:08:57

Re: Dashboard / Chat-Tabs / Tab: Online Visitors: CSS-problem

#6 2017-09-25 13:26:01

Re: Dashboard / Chat-Tabs / Tab: Online Visitors: CSS-problem

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