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#1 2017-08-27 23:40:21

Creativologist
Member
Registered: 2014-08-23
Posts: 71

Error 500 after update

I updated the database

Then logged out and added the new files for the lastest update

Now I am getting an error 500 when trying to access

I turned on error reporting and get this

Fatal error: Class 'erLhcoreClassSystem' not found in /public_html/livehelp/index.php on line 31

Please help

Thank you

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#2 2017-08-28 06:00:34

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Error 500 after update

Hi,
there are commerdcial support for this or you can follow for free:
https://forum.livehelperchat.com/viewtopic.php?id=2193

Check also your server error log.
Probabily you do something wrong.
Check PHP is same or superior to 5.6

smile


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