Chat window does not appear on another machines in local network

Roger_K · 2017-08-25 15:49:56

Hi, I have successfuly installed the version 2.71 of lhc and I can full operate it with sending messages from a client form to the server.
This communication is perfect in the local server machine.

But when i try to open the chat window (in chat.php where i embed the code) in another machine of my local network, it just does not open.

There is a "nothing" where the chat window should be showed.

Can, you guys, help me?

Thanks in advance.

Roger_K.

PeopleInside · 2017-08-25 17:14:01

Hi Roger_K,
welcome in the live helper chat forum!

Sorry I do not do support for localhost install.
Live helper chat is designed to be used in a VPS or dedicated server on the web.
If you need you can find commercial support, more info on my forum signature.

Maybe also commercial support cannot help you on local.

Wish you a nice time smile

Roger_K · 2017-08-25 17:36:56

Solved!

Hi, PeopleInside. Thanks for your reply.

I found the solution by changing the script from:

->
var LHCChatOptionsPage = {};
LHCChatOptionsPage.opt = {};
(function() {
var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true;
po.src = '//localhost/new/chat/lhc_web/index.php/por/chat/getstatusembed/(leaveamessage)/true/(department)/1';
var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s);
})();
<-where we found 'localhost'

to
->
var LHCChatOptionsPage = {};
LHCChatOptionsPage.opt = {};
(function() {
var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true;
po.src = '//x.x.x.x/new/chat/lhc_web/index.php/por/chat/getstatusembed/(leaveamessage)/true/(department)/1';
var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s);
})();
<-where i put the ip of the server.

Thank you very much.
I am very impressed about your system. It is amazing. Congratulations for you and your team!

Have also a nice time!

PeopleInside · 2017-08-25 19:25:33

Hi Roger_K,
nice message and good fix! Congratulations smile and thanks for share the solution! This can be useful to some user!
I believe this software is Amazing too smile

Thank you,
have a great experience and time!
smile

I AM happy to read that you solved big_smile

Last edited by PeopleInside (2017-08-25 19:26:09)

Announcement

#1 2017-08-25 15:49:56

Chat window does not appear on another machines in local network

#2 2017-08-25 17:14:01

Re: Chat window does not appear on another machines in local network

#3 2017-08-25 17:36:56

Re: Chat window does not appear on another machines in local network

#4 2017-08-25 19:25:33

Re: Chat window does not appear on another machines in local network

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