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#1 2017-08-12 02:41:12

zdedany
Member
Registered: 2017-08-11
Posts: 6

When i click on the chat, it never load the content... And continue sh

Help dear friends!
How are you?

I have the next problem with my installed chat:

Fatal error: Can't use function return value in write context in \\HMFSW\WEB\DTCWIN144\antbranding.com\public_html\2016\chat\livehelperchat-master\lhc_web\modules\lhchat\chatwidget.php on line 318


When i click on the chat, it never load the content... And continue showing the loading gif.

What i can i do??

Thanks a lot!!

Hugs from Argentina

Daniel.-

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#2 2017-08-12 07:51:08

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 2,499
Website

Re: When i click on the chat, it never load the content... And continue sh

Hi zdedany,
welcome in the live helper chat forum!

  • First check your PHP is same or superior to 5.6

  • Check this topic who may can help you

If you have error and your PHP is OK maybe some file was not unzipped correctly or transferred correctly: the help topic I indicate to you will help on solve this issue.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]

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#3 2017-08-12 15:00:33

zdedany
Member
Registered: 2017-08-11
Posts: 6

Re: When i click on the chat, it never load the content... And continue sh

Hi friend PeopleInside!

Thanks for your answer and the welcome!!

-The PHP version is the 5.6, because if it wasn't i coulded not install the Live Helper Chat!

- I review your topic, but i think, all my files was extracted correctly.

What i can i do now?

Extract every thing again? Its about 30 MB to upload to my server jojojo

Thanks again

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#4 2017-08-12 15:03:50

zdedany
Member
Registered: 2017-08-11
Posts: 6

Re: When i click on the chat, it never load the content... And continue sh

P/D: I use FileZilla to upload my files

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#5 2017-08-12 17:11:17

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 2,499
Website

Re: When i click on the chat, it never load the content... And continue sh

Hi,
yes you should follow the topic I Linked to you.

LUV can have issue on shared hosting in any case if the issue persist you can try to ask to the commercial support.
More Info in my signature.

Sorry but now I AM writing to you from a mobile device as I AM on vacation  big_smile

Last edited by PeopleInside (2017-08-12 17:12:06)


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]

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#6 2017-08-14 02:05:38

zdedany
Member
Registered: 2017-08-11
Posts: 6

Re: When i click on the chat, it never load the content... And continue sh

Hi Friend!

Thanks for answer me on your vacation!!

Is anything more that i can do?

Yes, my hosting is a shared, named DonWeb, is it maybe a problem?? sad

Thanks again!!!

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#7 2017-08-14 06:46:30

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 2,499
Website

Re: When i click on the chat, it never load the content... And continue sh

Self Hosted livechat needs dedicated resource for work. Many hosting does not allow (in terms and conditions) the use of night resource script. Maybe can be this the issue or maybe issue is somewhere but I AM unable to help about your server issue. There are commercial support. Is better and suggested selfhost a live chat in  a VPS or dedicated server. You can use a hosted version of the chat as solution.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]

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#8 2017-08-26 21:14:02

zdedany
Member
Registered: 2017-08-11
Posts: 6

Re: When i click on the chat, it never load the content... And continue sh

Dear friend!! How are your vacation?? smile

I did the install again, and the error persist, but a noted that if you clic on the option "open in a new window", the chat works perfectly. What is wrong with me? jajaja

Thanks!!

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#9 2017-08-27 05:47:43

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 2,499
Website

Re: When i click on the chat, it never load the content... And continue sh

On shared hosting you will have issue. You can try a new install or to contact the commercial support.
smile


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]

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#10 2017-09-24 18:38:03

zdedany
Member
Registered: 2017-08-11
Posts: 6

Re: When i click on the chat, it never load the content... And continue sh

Dear Friends

Thank you very much for the support!!

A little question: What server hostings you recommend for the good using of the chat?

Thanks!!


P/D: How it was your vacation?
Daniel.-

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#11 2017-09-24 18:40:13

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 2,499
Website

Re: When i click on the chat, it never load the content... And continue sh

Hi Daniel,
vacation was well, thank you - how about you - ?

A VPS should be fine... some ram and disk space and updated Mysql and PHP.
You can also refer to the documantation:
https://livehelperchat.com/requirements-84a.html

PHP suggested same or superior to 5.6

wink


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]

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