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Dan Zicom

Member

Registered: 2014-04-08

Posts: 40

Can the FAQ show the URL?

Hi,
Is there a way to have the FAQ question sent in show the URL that the person is on? It gets confusing cause FAQs are sent to us asking questions, but it is hard to tell which item they are talking about.
ThanksDan

https://groups.google.com/forum/#!topic … UerIDWNGLg

Remigijus Kiminas

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Can the FAQ show the URL?

URL is always present in user question.
"URL, enter * at the end for the wildcard:"

2014-04-18 18:59 GMT+03:00 Dan Zicom <ad...***.com>:

Dan Zicom

Member

Registered: 2014-04-08

Posts: 40

Re: Can the FAQ show the URL?

This is an example of one that we got...

Hello,

New FAQ question
Email: Dsample *** aol.com

Question:
Does this chair have a shell back?

URL to answer a question:
http://www.mysite.net/index.php/user/login/(r)/ZmFxL3ZpZXcvNA%3D%3D

Sincerely,
Live Support Team
** You can see there is no reference to what page they were on. I'm not sure if adding the wildcard would do the trick?? Unless I am not understanding.

Remigijus Kiminas

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Can the FAQ show the URL?

And in the answer editing form you will see url where question was entered.

2014-04-18 19:12 GMT+03:00 Dan Zicom <ad...***.com>:

Dan Zicom

Member

Registered: 2014-04-08

Posts: 40

Re: Can the FAQ show the URL?

I see that the url is in the admin, but not in the email that is sent to us.

Remigijus Kiminas

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Can the FAQ show the URL?

If you want that url in mail fill github feature request.

2014-04-18 19:26 GMT+03:00 Dan Zicom <ad...***.com>:

I see that the url is in the admin, but not in the email that is sent to us.