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#1 2017-07-16 07:53:07

amoldp77
Member
Registered: 2017-07-16
Posts: 4

Site gives error : Internal Server Error

Hello,

We had tested the LHC few months back and was working good. We took some time to return to actual use of LHC on our site. Now when we are ready to use the Chat i get the following error.
"
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, [email address removed by PeopleInside] and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request
"

Has anything changed?. I have not changed any Config or updated to your latest Release , It was working before and the LHC module is not working now , strange.
Are there any minimum requirements on PHP ver or extensions.
But previously the code was working and i have not upgraded to latest code.
Any help what i am missing is appreciated to start using LHC

Thanx In Advance.

Last edited by PeopleInside (2017-07-16 08:09:28)

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#2 2017-07-16 08:02:46

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Site gives error : Internal Server Error

Hi, amoldp77,
welcome in the live helper chat forum and thank you for your message!

PHP 5.4 is deprecated. You need upgrade your PHP version.
wink


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#3 2017-07-16 08:22:36

amoldp77
Member
Registered: 2017-07-16
Posts: 4

Re: Site gives error : Internal Server Error

Thanx Man for the support
if we decide to go ahead we will let you know

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#4 2017-07-16 08:23:23

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Site gives error : Internal Server Error

You are welcome  smile


lol PeopleInside - Live helper chat - free limited forum support!
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#5 2017-07-16 08:25:08

amoldp77
Member
Registered: 2017-07-16
Posts: 4

Re: Site gives error : Internal Server Error

On the latest version of LHC

During install i get below missing

Is the mbstring extension installed    No
Is the php-pdo extension installed    No

Are these extensions absolutely necessary for working the LHC app? or only just few modules with LHC are dependent on it

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#6 2017-07-16 08:30:59

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Site gives error : Internal Server Error

Hi, welcome back !
As the setup show it seems to be required for the full correct workflow of the software.


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#7 2017-07-16 08:39:05

amoldp77
Member
Registered: 2017-07-16
Posts: 4

Re: Site gives error : Internal Server Error

Thanx Ton for support
I will get back to you after upgrade if necessary

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#8 2017-07-16 08:42:30

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Site gives error : Internal Server Error

You are welcome  smile


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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