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#1 2017-07-06 09:33:16

lucasvn
Member
Registered: 2016-12-05
Posts: 26
Website

error 500 on trying to open a new chat

1499333222_capture.png

This morning I made an update from 2.62 to 2.65

I followed the tutoriel of update.

And now when i try open a new chat, i have infinity loader with error 500 when the script embed is called.

Like this.

1499333584_capture.jpg

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#2 2017-07-06 09:43:51

lucasvn
Member
Registered: 2016-12-05
Posts: 26
Website

Re: error 500 on trying to open a new chat

I have just seen the topic that you have to send in demand similar to mine

https://forum.livehelperchat.com/viewtopic.php?id=2195

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#3 2017-07-06 10:05:50

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: error 500 on trying to open a new chat

Hi lucasvn,
have you solved your issue?
What is the version of your current PHP used?
You must use php superior or same to 5.6
Also if you can provide the URL where your chat is I can take a look.


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#4 2017-07-06 10:13:46

lucasvn
Member
Registered: 2016-12-05
Posts: 26
Website

Re: error 500 on trying to open a new chat

Ho !

Big thanks.

Our chat was based on the version 5.4 of php.

Issue solved wink

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#5 2017-07-06 10:32:31

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: error 500 on trying to open a new chat

Thank you for the feedback.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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