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#1 2017-06-14 08:31:34

chantal.rosmuller
Member
Registered: 2017-05-17
Posts: 4

Our live helperchat url is offline

Hi,
Our live helperchat url is offline,
https://labbuddy.livehelperchat.com/site_admin/

This site can’t be reached

labbuddy.livehelperchat.com took too long to respond.

Regards Chantal

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#2 2017-06-14 08:38:17

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Our live helperchat url is offline

Hi chantal.rosmuller,
thank you for your report. I AM looking at the issue and issue should be fixed shortly,
I hope.

I alerted the support Staff and the service should be resumes very shortly.


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#3 2017-06-14 08:51:18

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Our live helperchat url is offline

Hi chantal.rosmuller,
your issue is under our attention.

Seems there are a temporary issue with the server and hosting,
I can confirm to you we are already working on this issue... we are working to resume the service as soon as possible.

Remdex the chat owner is already informed about the issue and it's working on the server,
at the moment seems there are some issue... again we are working to fix asap.

Feel free to update this topic if you need help, you can find also me on live chat by following link on my forum signature.
Sorry for the inconvenience caused.

We are working on the issue  smile


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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#4 2017-06-14 08:53:17

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Our live helperchat url is offline

The issue seems to be now resolved.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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#5 2017-06-14 10:57:37

chantal.rosmuller
Member
Registered: 2017-05-17
Posts: 4

Re: Our live helperchat url is offline

Thank you, it is fixed:)

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#6 2017-06-14 11:12:47

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Our live helperchat url is offline

cool  wink  great smile thank you for your feedback and again sorry for the inconvenience caused.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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