UTF issue

7seas · 2017-05-24 15:03:20

Hello,

I enable translate module (great again) !

I have this issue, it seems only for apostrophe:
You can see the result:
I would like know your delivery delay? J'aimerais connaître votre délai de livraison?
17:00:34
J'aimerai savoir J'aimerai savoir

On other CMS I don't have this issue,so I don't where this issue could come.

Thank for your help
smile

7seas · 2017-05-24 15:15:06

Please note, this is only the translated part that has the issue

PeopleInside · 2017-05-24 15:45:01

Hi 7seas,
I do not know how to help, seems an update made by you has broken some file who are uploaded with wrong codec.

You can try to backup your install and upgrade to the last version by following:
https://livehelperchat.com/article/view/63

Hope it helps.

7seas · 2017-05-24 21:38:12

Hey PeopleInside smile ,

Thank you for your reply. I made update as you said, and tryed with fresh install but still have the issue.
I tough it was an UTF issue but it seems coming from Googel Translate API :
https://groups.google.com/forum/#!topic … ddZ5boMtrA

PeopleInside · 2017-05-24 21:40:52

well, thank you for your post. Maybe the issue can be Google Translate used in your website.
Sometimes is possible that Google Translate script can give to you some issue so maybe the right place for help is Google Translate forum.
smile

7seas · 2017-05-26 10:05:59

Talking with some people, they say it comes from code.
I open ticket on github?

PeopleInside · 2017-05-26 10:26:51

You can but I do not think there are code issue.
The issue is present in some specific translation?
Are you able to reproduce the issue on livehelperchat.com demo?

7seas · 2017-05-26 11:40:59

Yes I just try with the demo account and there is the issue.
You can try with the french expression: ' c'est gratuit '

PeopleInside · 2017-05-26 11:45:40

Hi,
can you please indicate the steps for reproduce the issue?

I AM unable to reproduce in the demo.

7seas · 2017-05-26 11:53:08

I tryed in the translate settings (issue is same in front end).
It seems you did not enable translation mode in your previous session

PeopleInside · 2017-05-26 11:55:07

Understood, is an issue present when you use translation in Live helper chat.
You can open a GitHub topic with detailed step on how to reproduce to the chat owner.

Thank you!

Note: if the issue depend on Google Translate no much can be done.

7seas · 2017-05-26 14:53:12

I just do it :
https://github.com/LiveHelperChat/liveh … ssues/1032

Thank you

PeopleInside · 2017-05-26 15:33:12

Thanks for the feedback.

7seas · 2017-05-27 20:03:06

Update (in GitHub too)

Hello,

I was able to fix the issue. You could replace this:
$url = "https://www.googleapis.com/language/translate/v2?key={$apiKey}&q=".urlencode($word)."&source={$from}&target={$to}";
by:
$url = "https://www.googleapis.com/language/translate/v2?key={$apiKey}&q=".urlencode($word)."&source={$from}&target={$to}&format=".text."";

This line is in:
lib/core/lhtranslate/lhgoogletranslate.php file.

Thank you confirm that's good .

Last edited by 7seas (2017-05-27 20:04:25)

PeopleInside · 2017-05-28 07:38:57

Thank you for the fix,
will be reviewed by the chat owner on GitHub; consider that the chat owner is busy so this can take some time!
Wish you a good time.
smile

Announcement

#1 2017-05-24 15:03:20

UTF issue

#2 2017-05-24 15:15:06

Re: UTF issue

#3 2017-05-24 15:45:01

Re: UTF issue

#4 2017-05-24 21:38:12

Re: UTF issue

#5 2017-05-24 21:40:52

Re: UTF issue

#6 2017-05-26 10:05:59

Re: UTF issue

#7 2017-05-26 10:26:51

Re: UTF issue

#8 2017-05-26 11:40:59

Re: UTF issue

#9 2017-05-26 11:45:40

Re: UTF issue

#10 2017-05-26 11:53:08

Re: UTF issue

#11 2017-05-26 11:55:07

Re: UTF issue

#12 2017-05-26 14:53:12

Re: UTF issue

#13 2017-05-26 15:33:12

Re: UTF issue

#14 2017-05-27 20:03:06

Re: UTF issue

#15 2017-05-28 07:38:57

Re: UTF issue

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