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fer.oliveira88

Member

Registered: 2017-05-25

Posts: 2

identify chat per identifier ID, live char for system web.

hello, my english not very good, but i need help for live helper chat.

I have a web system, but the apache server is local, I have 60 clients, each client has more than one users.
I identify each user with a unique identification number, but when updating the page the chat opens as a new visit. How can i do the identification by user the chat for my id?
Without opening a new session.

PeopleInside

Administrator

From: Italy

Registered: 2014-04-10

Posts: 4,046

Website

Re: identify chat per identifier ID, live char for system web.

Hi fer.oliveira88,
welcome in the live helper chat forum!

Please check this article:
https://livehelperchat.com/my-users-loo … -377a.html
I hope it helps.

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PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page]
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fer.oliveira88

Member

Registered: 2017-05-25

Posts: 2

Re: identify chat per identifier ID, live char for system web.

<script>
            var LHCChatOptions = {};
            LHCChatOptions.opt = {widget_height: 340, widget_width: 300, popup_height: 520, popup_width: 500};
            (function () {
                var po = document.createElement('script');
                po.type = 'text/javascript';
                po.async = true;
                var referrer = (document.referrer) ? encodeURIComponent(document.referrer.substr(document.referrer.indexOf('://') + 1)) : '';
                var location = (document.location) ? encodeURIComponent(window.location.href.substring(window.location.protocol.length)) : '';
                po.src = '//ec2-54-207-98-151.sa-east-1.compute.amazonaws.com/lhc/lhc_web/index.php/por/chat/getstatus/(click)/internal/(position)/original/(ma)/br/(top)/350/(units)/pixels/(leaveamessage)/true/(theme)/1/(identifier)/<?= $myid ?>?r=' + referrer + '&l=' + location;
                var s = document.getElementsByTagName('script')[0];
                s.parentNode.insertBefore(po, s);
            })();
</script>

This code is for my clients, as the server is local, i have an svn where i update the same system code, for all clients.
I can not generate a code for each domain.
The live chat helper is on the amazon server and is distributed to all users. How can I have a solution for this?

PeopleInside

Administrator

From: Italy

Registered: 2014-04-10

Posts: 4,046

Website

Re: identify chat per identifier ID, live char for system web.

This request seems to be out of the scope of my free limited support.
Please consider the commercial support.

Thank you!

Last edited by PeopleInside (2017-05-26 04:50:29)

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PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page]
Something wrong with the forum? [contact a superhero]