Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions

You are not logged in.

Announcement

#1 2017-05-04 18:29:59

yoda
Member
Registered: 2017-05-03
Posts: 9

GEO detection configuation code showing

I accidentally pasted the Google API script into the GEO config instead of just the API code.
I think I broke something. I can't seem to get rid of this. How can I fix?
1493922552_geoscreenshot.jpg

Offline

#2 2017-05-04 21:56:10

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: GEO detection configuation code showing

Hi yoda,
my suggestion to fix this is: download last version of live helper chat from here:
https://livehelperchat.com/article/static/5

Made a backup of the current version

Follow the update procedure: you need unzip the folder and replace the 7 folders.
Update instructions:
https://livehelperchat.com/article/view/63

This should solve your issue,
if not you need to do a new install.

Hope this helps.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#3 2017-05-05 21:05:59

yoda1
Member
Registered: 2017-05-05
Posts: 4

Re: GEO detection configuation code showing

I am using the latest version. Deleted everything including the database, and reinstalled of the entire program to fix it.
It is interesting that typing the wrong thing in an admin side input box can corrupt the program. I assume user input is sanitized.

Offline

#4 2017-05-06 01:54:08

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: GEO detection configuation code showing

Hi,
if you are able to write here the step to corrupt live helper chat by only using input box ... a fix can be released but at the moment as we know there are no way to create error showed in your screenshot just inserting input in admin input box.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#5 2017-05-08 13:43:27

yoda1
Member
Registered: 2017-05-05
Posts: 4

Re: GEO detection configuation code showing

Try this and you can corrupt the program.
1494250997_codeinjection.jpg

Offline

#6 2017-05-08 14:38:32

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: GEO detection configuation code showing

Hi yoda1,
the image doesn't help to understand the issue.

If you can corrupt by inserting wrong code into field please open an issue on GitHub by pasting also the code to put for have the issue.
The image is not helping much.
GitHub link:
https://github.com/LiveHelperChat/livehelperchat

Direct GitHub link for open an issue:
https://github.com/LiveHelperChat/liveh … issues/new

How to report a BUG? Please read here:
https://livehelperchat.com/how-to-repor … -310a.html

Thank you!


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

Board footer