Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions

You are not logged in.

Announcement

#1 2017-05-03 15:29:29

komir
Member
Registered: 2015-07-12
Posts: 22

mobile view block page

Hi, when enter page with mobile phone chat is over the whole page
https://nimbus.everhelper.me/client/not … 4kmaqw7kbm
www.web.hosting.work
Can't figure why is that? Please help
Thank you

Offline

#2 2017-05-03 16:54:06

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: mobile view block page

Hi, the second URL provided by you is not reachable for me.
From the screen seems you have edited code or have done something not correct.
Can't say what you do for create that issue smile

Last edited by PeopleInside (2017-05-03 16:54:24)


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#3 2017-05-03 16:56:24

komir
Member
Registered: 2015-07-12
Posts: 22

Re: mobile view block page

sorry wrong url
www.web-hosting.work

Offline

#4 2017-05-03 16:58:20

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: mobile view block page

Your install seems to be corrupted or you do something wrong.
Please try a new install or try to backup and update to the last version of live helper chat.
Thank you


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#5 2017-05-03 18:33:51

komir
Member
Registered: 2015-07-12
Posts: 22

Re: mobile view block page

Do you mind reinstall script (Live Helper Chat) or reinstall code I have added to the page?

Offline

#6 2017-05-03 18:56:43

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: mobile view block page

Maybe reinstall live helper chat.
You can try before to create a custom widget theme than do a new Embed code,
if this not solve you can made a backup of your LHC installation and update to the last version.

If this doesn't solve a new install is suggested smile
Hope it helps!


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#7 2017-05-03 19:23:43

komir
Member
Registered: 2015-07-12
Posts: 22

Re: mobile view block page

Solved with new embedded code

Offline

#8 2017-05-03 19:27:30

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: mobile view block page

This is a great news!  smile
Thank you for take the time for update the topic, for your precious feedback!
Enjoy and have a nice time smile


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

Board footer