Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions

You are not logged in.

Announcement

#1 2017-04-26 12:34:19

vertigokitesurf
Member
Registered: 2017-04-26
Posts: 2

Full Chat message Body to Email

Hi,

I would like to have the entire chat message body included in the emails.
Currently when someone closes the chat it sends the email with last 10 lines of the chat.

Where can i increase this in the code?
I can see the mail folder in ezcomponents but this is more the application and not the send email function.

Thank you in advance....

Offline

#2 2017-04-26 12:57:07

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Full Chat message Body to Email

Hi vertigokitesurf,
welcome in the live helper chat forum.

I have opened an issue for you, please follow at this URL (you need to be registered and subscrive to the topic)
https://github.com/LiveHelperChat/liveh … ssues/1019

Thank you.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#3 2017-04-27 21:06:27

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Full Chat message Body to Email

If you really need to send chat transcript you can use the print button in a chat and if you have a PDF printer you can save a PDF same can do the visitor but you are right, maybe should be the possibility to have the full transcript chat.
Issue has been opened on GitHub
https://github.com/LiveHelperChat/liveh … ssues/1019


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

Board footer