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#1 2015-01-14 14:08:36

onchat
Member
Registered: 2015-01-14
Posts: 2

Os Ticket

Hi
Thanks for the integration with Os ticket  but ran into trouble

URL - is it my mydomain.com/extension/osticket? or i need to add /api/tickets.json'
host - Is this my IP address

I stll can see the link appearing ...can you advise

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#2 2015-01-14 14:24:46

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Os Ticket

All settings has to go to this file.
https://github.com/LiveHelperChat/osTic … gs.ini.php

So just see this file and you will get how it has to look like.

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#3 2015-01-14 14:30:36

onchat
Member
Registered: 2015-01-14
Posts: 2

Re: Os Ticket

Hi
Thanks. Can you maybe assist on generating API as that mean i need to have downloaded and installed Osticket onto my website  then follow process to create API.does it also mean to see any tickets , i will have to log into seperate osticket platform

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#4 2015-01-14 14:31:21

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Os Ticket

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