Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions

You are not logged in.

Announcement

#1 2015-01-09 20:54:10

ouki
Member
Registered: 2015-01-07
Posts: 3

Active chat list ever time out?

I'm not sure I understand the intent of the "active chat list" correctly. I thought it lists all the active chats taking place right now. My active chat list still includes the dead chats from couple of days ago. How and where can I adjust the timeout value so that they'll be moved to the "closed chat" after certain idle time say 10 minutes?

Offline

#2 2015-01-10 06:48:12

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Active chat list ever time out?

Hi,

Activate chat -  chat which operator accepted but did not closed a chat
You can close chats manually or
Just read this one
https://livehelperchat.com/how-to-setup … -341a.html

Offline

Board footer