Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions
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I'm not sure I understand the intent of the "active chat list" correctly. I thought it lists all the active chats taking place right now. My active chat list still includes the dead chats from couple of days ago. How and where can I adjust the timeout value so that they'll be moved to the "closed chat" after certain idle time say 10 minutes?
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Hi,
Activate chat - chat which operator accepted but did not closed a chat
You can close chats manually or
Just read this one
https://livehelperchat.com/how-to-setup … -341a.html
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