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michellebisson

Member

Registered: 2014-12-07

Posts: 10

Status Widget flashing online / offline etc..

The problem came back. 

It is the Status Widget that is the problem,  I was confused as to it's name and called it the Pro Active Widget in my original post.

It flashes online then offline, then online & offline and continues doing this and does not go back to normal.
 
http://www.joomla.ca/frequently-asked-q … joomla-faq

Michelle

remdex

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Status Widget flashing online / offline etc..

Sorry, but i do not see any flashing then i go to your page hmm

michellebisson

Member

Registered: 2014-12-07

Posts: 10

Re: Status Widget flashing online / offline etc..

Please look on this page.  http://www.joomla.ca/frequently-asked-q … joomla-faq

Right now because the Status Widget is acting up by flashing online/offline repeatedly, I do not have it published on my home page, but am using another Software for the Live Chat.  But if I can get your software to work correctly, I wish to stop using the other software.

The first time I installed your software, it did this last week.
Then it was working fine for a couple of days, then it started acting up again today by flashing.
Here are the screenshots
Online: http://www.joomla.ca/images/sampledata/ … widget.PNG
Offline: http://www.joomla.ca/images/sampledata/ … widget.PNG

Thanks!
Michelle

remdex

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Status Widget flashing online / offline etc..

Problem was because user messed up synchronization times. Notice for other users also, do not change stuff which you are not sure what it does.

michellebisson

Member

Registered: 2014-12-07

Posts: 10

Re: Status Widget flashing online / offline etc..

thank you!