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buzzybee

Member

Registered: 2014-10-04

Posts: 3

Login for multiple departments

I am trying to use LHC to serve couple of my customers. I found "departments" almost fit my need to separate both accounts. So I created departments for each website.

However, I have to give a customer login for each website admin to see their chat history, stats etc. I created a new role "customer". When I login as "customer" user and go to 'Chats List > Closed Chats list', it shows all departments in dropdown. Even non-assigned departments of this user. This will let one customer to see who else I am serving. I don't want to show other websites (departments in this case) to customer user.

Any way to hide this or Any other better way to handle this?

remdex

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Login for multiple departments

Just assign departments to your users. You will have to play around with permission to achieve this.