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Pravk19

Member

Registered: 2013-11-11

Posts: 1

Unable to create Pro active chat invitations and unable to see Online visitors

Unable to create Pro active chat invitations and unable to see Online visitors
Getting error while creating Pro active chat invitations - The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later. -

https://groups.google.com/forum/#!topic … s4Q2Xp3o94

Remigijus Kiminas

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Unable to create Pro active chat invitations and unable to see Online visitors

Hi,

It's your server fault not LHC itself. Was it fresh install or update? If it was update make sure you have updated database. If it was fresh install check your server error log.

2013/11/11 Pravk19 <pra...***.com>

Unable to create Pro active chat invitations and unable to see Online visitors

Getting error while creating Pro active chat invitations - The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later. -

Leoric

Member

Registered: 2013-11-11

Posts: 4

Re: Unable to create Pro active chat invitations and unable to see Online visitors

i have the same problem.
ths header status is: "503 Service Temporarily Unavailable"

do you solved this issue?

On Monday, November 11, 2013 7:38:55 PM UTC+8, Pravk19 wrote:Unable to create Pro active chat invitations and unable to see Online visitors
Getting error while creating Pro active chat invitations - The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later. -

Remigijus Kiminas

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Unable to create Pro active chat invitations and unable to see Online visitors

Can anyone of you just see apache error log? Another thing try enable debug output in settings/settings.ini.php then instead of white page you should see error itself. I have suspicious that both of you done some updates and did not executed database update.

2013/11/11 Leoric <life...***.com>

Remigijus Kiminas

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Unable to create Pro active chat invitations and unable to see Online visitors

Try to do what's written there.http://livehelperchat.com/during-some-action-app-returns-white-screen-what-to-do-215a.html

2013/11/11 Remigijus Kiminas <rem...***.com>

Remigijus Kiminas

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Unable to create Pro active chat invitations and unable to see Online visitors

Ok, guys,

Seems i missed one field in install DB script.
Execute this query, and you are ready to go. Really sorry.
ALTER TABLE `lh_abstract_proactive_chat_invitation`
ADD `show_random_operator` int(11) NOT NULL,COMMENT='';

2013/11/11 Remigijus Kiminas <rem...***.com>