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I can't find where you create and edit triggers in the menu anywhere. Seems like it should be under "Live help configuration/Bot" since they are used by bots.
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https://doc.livehelperchat.com/docs/bot/triggers
Please, there is online documentation, use it.
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That doesn't say how to get to those Trigger settings, only what to do once you get there. The LHC menu does not list "Triggers" anywhere that I can find!
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Ok so for this you may need an answer from developers.
I dont use bot and it's seems to much complex for me.
Hope the developer will have time to reply, may take some days.
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