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mercaprog

New member

Registered: 2022-04-15

Posts: 2

Windows client 1.2.3v Electron Version - Save username and password

Windows client Version: 1.2.3v Electron Version.

Hi, I just installed the Windows client electron version, and it's working fine, my question is: is there any way to save the username and password at login prompt, just as in web browser?

I tried selecting the option "Remember me" but didn't work, I alway have to type the username and password every time I open the app.

Thanks in advance for your help!!!

PeopleInside

Administrator

From: Italy

Registered: 2014-04-10

Posts: 4,046

Website

Re: Windows client 1.2.3v Electron Version - Save username and password

Hi, seems you are using the latest version.
Are you sure that the cause of the logout is not the IP changing?

The developer can be busy in reply here in the forum so maybe will take more time.
You can find other support channel on my forum signature like discord.

Do you have the same disconnection issue also if you try a web browser?

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mercaprog

New member

Registered: 2022-04-15

Posts: 2

Re: Windows client 1.2.3v Electron Version - Save username and password

Hi, Maybe I didn't explain myself well, the app is not disconnecting, as I said the app is working fine, but when I log out and then reopen the app to log back in, neither the username nor the password are saved, both fields are blank, even if I checked the option "Remember me" in the previous login, I always have to retype my username and password.

Thanks for your prompt response!!!

PeopleInside

Administrator

From: Italy

Registered: 2014-04-10

Posts: 4,046

Website

Re: Windows client 1.2.3v Electron Version - Save username and password

mercaprog, thank you for your updates!
Have you tried to not logout and just closing the app?

You may try to open an issue on GitHub if the issue persist.
https://github.com/LiveHelperChat/electron/issues

I use a web browser (Firefox) so I'm not using electron.

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remdex

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From: Lithuania

Registered: 2012-09-23

Posts: 3,661

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Re: Windows client 1.2.3v Electron Version - Save username and password

It can be that this feature is not supported via electron app just. Will need to look at it once I find more time