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srichards

Member

Registered: 2014-11-26

Posts: 15

Hook - Department Transfer

Hello,

I have a module that is triggered by chat.chat_started hook.
When using the setting in LHC to transfer new unanswered chat to another department i need to trigger as if its a new chat or use another hook.

I cannot see a hook for apartment transfer by system?

Any help would be appreciated.

remdex

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Hook - Department Transfer

Try to listen to this event `chat.chat_transfered`