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#1 2020-08-25 08:54:42

cpac20
New member
Registered: 2020-08-25
Posts: 1

Cookies

Hi,

I can't find any information what each of the 4 cookies does when the Live Help box sets them. Can anyone help?

The 4 cookies are:
lhc_per
lhc_ref
LHC_SOUND
LHC_WS

I need to know for GDPR compliance.
Thanks!

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#2 2020-08-25 08:57:04

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,230
Website

Re: Cookies

lhc_per - stores information about present chat and visitor identification information like hash associated with him.
lhc_ref - it's not a cookie it's a session storage variable which stores from where does visitor come first time.
LHC_SOUND - is sound enabled or not. it's not a cookie it's a session storage
LHC_WS - is widget open or closed. it's not a cookie it's a session storage

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