Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions

You are not logged in.

Announcement

#1 2020-05-19 16:06:46

FEX1980
Member
Registered: 2020-04-08
Posts: 58

Lch Boot response to telegram cliente but the messages is not arriving

Hello I am using the Telegram extensions and it's working perfectly, I can receive and sen message from and to my clientes, my problem is that my LHC Boot is responding perfectly from a new telegram client message, but this messages is not arriving in the Telegram cleinte, could you help me? please. thanks in advance.

Offline

#2 2020-05-19 16:09:18

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Lch Boot response to telegram cliente but the messages is not arriving

I’m not sure what you mean. If you talk about bot, bot is not supported for telegeram.

Offline

#3 2020-05-19 16:30:16

FEX1980
Member
Registered: 2020-04-08
Posts: 58

Re: Lch Boot response to telegram cliente but the messages is not arriving

When I am logued like a agent and open a chat from telegram i can see the bot is sending the response properly and the chat appears on the chatbot list, but the bot messages is not getting on the Telegram Client

Last edited by FEX1980 (2020-05-19 16:32:10)

Offline

#4 2020-05-19 16:31:53

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Lch Boot response to telegram cliente but the messages is not arriving

Just read again what i wrote above big_smile bot is not supported in telegram/facebook extension at the moment, someday it but no estimation yet...

Offline

Board footer