Live Helper Chat support forum.. Old google groups forum can be found here

You are not logged in.

Announcement

#1 2020-04-14 17:29:31

TechGirl2006
Member
Registered: 2020-02-18
Posts: 4

Prevent User from Closing Window

Is there a way to prevent the user from closing the chat window on their side once they click on start chat?

Offline

#2 2020-04-14 17:31:51

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,063
Website

Re: Prevent User from Closing Window

Maybe this one is related. Or I don't know what you mean smile
https://forum.livehelperchat.com/viewtopic.php?id=3551

Online

#3 2020-04-14 17:33:25

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,681
Website

Re: Prevent User from Closing Window

Hi, thank you for your question.
You can enable in the theme widget under widget container tab: "Before closing chat ask user does he really want to to close chat".


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#4 2020-04-14 17:53:51

TechGirl2006
Member
Registered: 2020-02-18
Posts: 4

Re: Prevent User from Closing Window

is there a way to prevent them from closing the chat before an operator answers

Offline

#5 2020-04-14 18:28:31

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,681
Website

Re: Prevent User from Closing Window

Same option, works in the new widget also when the chat is in queue.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

Board footer