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Tekka

Member

Registered: 2014-02-23

Posts: 2

Suspicious Activity from Live Helper Chat

Hi, I just set up the chat system with correct file permissions etc. exactly as described in documentation but my intrusion detection system is warning about these alerts caused by Live Helper Chat every few minutes.
Can someone tell me what the app is doing to cause these alerts every few minutes please?

[Sun Feb 23 09:50:54.638812 2014] [:error] [pid 1832] [client 127.0.0.1:49501] PHP Notice:  session_start(): ps_files_cleanup_dir: opendir(/var/lib/php5) failed: Permission denied (13) in /var/www/test.com/live-chat/ezcomponents/Authentication/src/session/authentication_session.php on line 205[Sun Feb 23 09:50:00.943923 2014] [:error] [pid 1832] [client 127.0.0.1:49501] PHP Notice:  session_start(): ps_files_cleanup_dir: opendir(/var/lib/php5) failed: Permission denied (13) in /var/www/test.com/live-chat/ezcomponents/Authentication/src/session/authentication_session.php on line 205[Sun Feb 23 09:45:24.595277 2014] [:error] [pid 1832] [client 127.0.0.1:49239] PHP Notice:  session_start(): ps_files_cleanup_dir: opendir(/var/lib/php5) failed: Permission denied (13) in /var/www/test.com/live-chat/ezcomponents/Authentication/src/session/authentication_session.php on line 205
Thanks.

https://groups.google.com/forum/#!topic … W602eqsrJk

Remigijus Kiminas

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Suspicious Activity from Live Helper Chat

Hi,
It's standard PHP function for starting a php session. Please fix your server configuration because there is something wrong with your server php session settings.

2014-02-23 17:02 GMT+02:00 Tekka <tekk...***.com>:

Tekka

Member

Registered: 2014-02-23

Posts: 2

Re: Suspicious Activity from Live Helper Chat

I found that ***_set('session.gc_probability', 1); in index.php causes a permissions problem on Ubuntu 13.10 server so I added ***_set('session.save_path', '/var/www/live-chat-sessions'); with suitable permissions to index.php and it solved the problem.
Thanks for responding Remigijus