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#1 2020-02-28 16:59:02

bayanaask
Member
Registered: 2019-01-03
Posts: 44

is there a way to track agents?

is there a way to track the time signed on to live chat and the number of chats answered, per individual agents?

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#2 2020-02-28 17:05:00

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,641
Website

Re: is there a way to track agents?

Hi, all statistics are available under settings, live helper chat config tab, statistics.


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