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#1 2020-01-07 00:11:59

Dennis
Member
Registered: 2014-12-31
Posts: 63

3.26 functional issue with viewing the visitor typing activity

Hi there,

I have recently upgraded my LHC from 3.25 to 3.26 but after this upgrade, i couldn't see the visitor messages while they were typing their queries.
It was available in all the previous versions.

This time, it is only showing number 1 when they are typing the queries.

Please rectify the same.

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#2 2020-01-07 10:11:51

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,673
Website

Re: 3.26 functional issue with viewing the visitor typing activity

Hi Dennis, thank you for your message!
'm sorry reading you are facing issue after the update.

I use 3.26 and i cannot reproduce this issue.
Check your server error log.

I think maybe something has gone wrong in your update: be sure all necessary file are transferred and to update also the database.
What do now?

Maybe you will have to resume the backup and try again the update.

How you upgraded?
You downloaded the last version from the download page: https://livehelperchat.com/article/static/5 ?


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